At Comcares, we value innovation, dedication, and a collaborative spirit. Join us and be a part of a dynamic team committed to excellence.
Handles customer inquiries, complaints, and support requests via phone, chat, or email.
Provides technical assistance and troubleshooting for software, hardware, or other tech-related issues.
Focuses on generating new business, upselling services, or managing client accounts.
Manages a team of customer service or technical support representatives, ensuring performance targets and quality standards are met.
Oversees overall operations, including staffing, client relations, and process improvements.
Monitors and evaluates the quality of interactions between representatives and customers, providing feedback and training.
Develops and delivers training programs for new hires and existing employees to improve skills and performance.
Handles recruitment, employee relations, benefits administration, and compliance within the BPO firm.
Identifies inefficiencies in processes and recommends improvements to enhance productivity and service quality.
Manages specific projects or initiatives, coordinating between various departments and ensuring project goals are met.
Focuses on expanding the business, identifying new opportunities, and building relationships with potential clients.
Analyzes performance metrics and customer data to provide insights and support strategic decisions.
We believe in nurturing our talent and providing opportunities for career advancement. Explore diverse pathways within our organization.
Interested candidates can apply by [submission process], or contact [HR contact] for more details.